Login For Best Pricing
Have Questions?
Call 609-646-5090
Login & Register for BEST Pricing!
Cart
100% Satisfaction Guaranteed! Free Shipping on all qualified orders over $150*
 


Returns and Repair Policy

Returning your products to us

Returns
American Diving Supply does everything possible to make sure your order is 100% correct. If for some reason you are not completely satisfied you may return your items in their original packaging and unused condition for a refund or credit. Customer is responsible for return shipping to American Diving Supply. Prior to returning you product you must contact American Diving Supply to receive an Return Goods Authorization number (RGA). Goods returned without authorization will be refused. Please call 609-646-5090 during normal business hours. Items must be returned within 30 days of receipt. Contract orders, custom orders, special order items, wholesale orders and closeout products may not be returned unless found to be defective under the manufacturers warranty.


Restocking Fee

Some products including, but not limited to, special order products, non-inventory items, sized items and certain quantities of items are subject to a restocking fee. These fees differ from manufacturer to manufacturer. Please check before ordering if your order is subject to any restocking fees.


Custom Products
Special order items, custom fitted or custom made items are non-refundable. Custom orders must be paid in full at time of ordering. American Diving Supply guarantees the items under the manufacturer's warranty but does not guarantee fit and function as it may pertain to your use. Be sure before you order!

Prior to returning your product
  • Obtain RGA number
  • Items must be in original packaging
  • Must be new unused condition
  • RGA number marked clearly on outside of package
  • Include a copy of your receipt
  • Include a short description of the reason for return
  • Include your name, address, and phone number so we may contact you with questions.

Send to:

American Diving Supply
Returns Dept.
1400 Doughty Road
Egg Harbor Twp., NJ 08234 USA


Repairs
American Diving Supply offers service for every product that we sell. If you would like service on your equipment please complete our Service Request Form and return with your item for repair. Customer is responsible for shipping to and from American Diving Supply. Prior to returning you product you must contact American Diving Supply to receive an Rreturn Ggoods Aauthorization number (RGA). Goods returned without authorization will be refused. Please call 877-786-3483 (609-646-5090 in NJ) during normal business hours.
Prior to returning your product for service
  • Obtain RGA number
  • Items must be packaged to UPS/FEDEX standards
  • RGA number marked clearly on outside of package
  • Include a copy of your Service Request Form
  • Include a short description of the reason for return
  • Include your name, address, and phone number so we may contact you with questions

Send to:

American Diving Supply
Service Dept.
1400 Doughty Road
Egg Harbor Twp., NJ 08234 USA



Damaged In Delivery

American Diving Supply does everything to package your products for safe delivery, however accidents in shipping do occasionally happen. Delivery to the carrier constitutes delivery to the customer. This means once the product leaves our warehouse the responsibility and ownership transfers to you the customer. American Diving Supply insures every package unless instructed by the customer not to do so. Please inspect your delivery upon arrival. If you discover any damage, report it to the carrier immediately. Retain all packaging for future inspection. DO NOT return the damaged merchandise to American Diving Supply without prior approval. In most cases claims will be handled by the carrier and you. For assistance with your claim contact our customer service department.


(Your shopping cart is empty)
-->